Office Hours
Mon - Fri: 8:00am - 5:00pm
Make an Appointment
Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (972) 566-2022 during regular business hours.
Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.
New Patients
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.
Billing
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
Insurance
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
We recommend that you call your insurance company to verify that we participate with your plan.
Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.
Medical Records
Due to Federal HIPAA Privacy Regulations, a medical release waiver must be signed in order to obtain a copy of your medical records or to have them sent to another health care provider. If you are requesting that your records be sent to another provider we ask that you supply us with their name, address, and phone number.
Cancellations or Rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
Refill Requests
We prefer to refill your medications at the time of your office visit. Please bring a complete medication list with you to each appointment. Please be sure to give us at least 24 hours (1 day) notice on all refill requests. Chronic or long-term medication refills require an office visit before they may be refilled. If it has been more than 60 days since your last visit, we may not be able to refill your prescription by phone. Please call us at (972) 566-2022 to let us know what you need.
After-Hours & Emergencies
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (972) 566-2022 and our answering service will assist you.